The best in the world

  • Home
  • Technics
  • Finance
  • Ratings
  • Cars
  • Movie
  • People
  • Home
    • Technics
    • Finance
    • Ratings
    • Cars
    • Movie
    • People

Home Tourism

Rating of the most common complaints about Russian hotels

Share
Pin
Tweet
Send
Share
Send

The Association of Russian Tour Operators (ATOR) analyzed 5 thousand reviews of people vacationing in the summer of 2015 in various Russian hotels and resorts. Based on these reviews was compiled rating of the most common complaints about Russian hotels.

Most reviews (75%) were positive, the remaining 25% were negative. At the same time, a quarter of positive reviews are custom-made and written on the instructions of hoteliers.

So, what are the tourists dissatisfied with who have decided to visit domestic hotels?

7. Inconsistency of the description and photos on the site

6% of users noted a discrepancy between the enticing photos on the hotel website and what they actually saw. Because of the “Photoshop masters,” a tourist’s vacation can be seriously ruined. Few people are pleased to see a shabby cramped room instead of a beautiful spacious room or enjoy the views of the garbage dump instead of a pine grove.

6. Price mismatch

6% of tourists complained that the room rate was much higher than its quality.

5. Problems with room cleaning

8% of negative reviews are associated with this defect. In one review concerning the sanatorium in Belokurikha, it is said that the vacationer had to run after the maid to change her towel, bring toilet paper, soap, etc. Garbage was not cleaned for a week and the problem was solved only after the guests turned to the reception.

4. Appliances and plumbing do not work

The inability to use these benefits of civilization faced 8% of Russian tourists. Since the reviews are related to summer vacations, it is easy to imagine what it is like to live in a room with a non-working air conditioner when the heat reigns above 30 degrees.

3. Poor nutrition

With poorly prepared, stale or monotonous food, 9% of negative reviews about visiting hotels and resorts of the Russian Federation are associated. Some tourists note that live cockroaches ran around prepared dishes, and “cooked”, dead insects came across served portions. Sometimes unappetizing “seasonings” like hair come across in food.

2. Poorly trained, unfriendly, rude staff

15% of vacationers complained about boorish or frankly unfriendly attitude of staff in hotel complexes and boarding houses. Some hotel employees perceive their work as a heavy duty, and guests - as an annoying element of the landscape, which is better to quickly get rid of.

1. The quality of the number of rooms

This claim (17%) ranks first in the top 7 most frequent complaints of guests of domestic hotels. Spots on the mattresses and bedbugs beneath them, cockroaches running along the walls - this picture can horrify even a person accustomed to Spartan conditions. What can we say about tourists who come to hotels to relax and unwind.

According to Maya Lomidze, head of the ATOR, due to the low hotel service, those residents of Russia who used to have a rest in Turkey and Egypt can stay at home, refusing to rest in the Crimean or Krasnodar resorts.

Share
Pin
Tweet
Send
Share
Send

Watch the video: She Has Lived In This Hotel For 25 Years! (June 2025).

Similar Articles

Top 10 Video Game Crimes
Ratings

Top 10 Video Game Crimes

2020
Top 15 promising cryptocurrencies and 3 portfolio of blockchain products of 2018
Finance

Top 15 promising cryptocurrencies and 3 portfolio of blockchain products of 2018

2020
The 10 best home meat grinders 2019
Technics

The 10 best home meat grinders 2019

2020

Leave Your Comment

Recommended

The 10 best camcorder manufacturers in 2019

The 10 best camcorder manufacturers in 2019

2020
Top 10 heaviest people in the world

Top 10 heaviest people in the world

2020
The highest paid professions in the world

The highest paid professions in the world

2020
Traveler Pack: 17 gadgets for a comfortable vacation

Traveler Pack: 17 gadgets for a comfortable vacation

2020

Popular Categories

  • Sport
  • Books
  • The most in the world
  • Coronavirus
  • Food and drink
  • Cities and countries
  • Technics
  • Information and News
  • Cars
  • Medicine

Recent

20 most interesting films with an exciting plot

The most dangerous children's toys

Presidential Candidates 2018 Refused and Not Allowed for CEC Elections

10 heaviest metals in the world in density

Top 10 most dangerous cities in Europe

Top 30 Moscow Attractions: List

Actual

10 dirtiest seas in the world
Ratings

10 dirtiest seas in the world

2020

“I won’t go to Black! It is with bacteria! "" Oh! Yes, Azov is really dangerous! "- you say, but you can’t even imagine which sea is the dirtiest. Our Top 10 will help you figure out where they’re about to sound about a man-made disaster (if you haven’t done it yet). 10. Red Sea Drop in prey ...

Jokowi supporters try to prevent anti-Jokowi activist from entering Batam

The biggest hit in football

2020
Jokowi supporters try to prevent anti-Jokowi activist from entering Batam

30 best gifts for the New 2019 Year of the Pig: ideas

2020
Jokowi supporters try to prevent anti-Jokowi activist from entering Batam

The most popular resorts in Greece (Overview)

2020
Jokowi supporters try to prevent anti-Jokowi activist from entering Batam

The safest cars in the world 2018, Euro NCAP

2020

The best in the world

The best in the world.

Recent

  • 10 Internet services that have become free due to coronavirus
  • 10 ideas to surprise a child on New Year
  • Top 5 cheapest Chinese cars in Russia

Popular Categories

  • Technics
  • Cities and countries
  • People

© 2025 https://efuc.org

  • Sport
  • Tourism
  • Cities and countries
  • Food and drink
  • Nature
  • Books
  • Technics
  • Games
  • Favorite
  • Information and News

© 2025 https://efuc.org